|
 What
do I need to have to get these additional services?
In order to receive any of these additional services you must first
have a Hosting,
Broadband
or Dialup
account already set up with us.
Signup for an additional 5 Email accounts or more for only
$5.00 per package of 5 accounts.
Sign
up for 5 Additional Email Accounts NOW!
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Signup for an additional 10MB or more of Web Space for only $5.00
per package of 10MB.
Sign
up for 10MB Additional Web Space NOW!
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Cancellation
Fee (per cercuit): $200
Applies to End User Circuit if the Customer
cancels an order after Sofast submits the order to the ILEC
and before the order is sent to billing, except when the order
is not completed within 45 working days of its submission (by
Customer to Sofast) due to provisioning issues and not due to
end user or Customer delay. |
| Early
Termination Fee: See Contract |
| Speed
Increase (requiring truck roll): $200 |
| Speed
Increase (no truck roll): No charge |
| Speed
Decrease (no truck roll): $100 |
Inside
wiring repair: $150 + $80/hr
after 1st hour
The inside wiring has been damaged and Sofast is asked to perform
repairs. This includes, but is not limited to, damage caused
by negligence, fire, flood, and natural disasters. |
| Reschedule
visit due to lack of access: $150 |
Facilited
management riser connection: $250
The facilites management company, or equivalent, to the End
User site requires its own employees or vendors to cross-connect
an exising riser pair from the MPOE to the satellite terminal
servicing the End User as part of an installation process. |
| End
User PVC re-provisioning (frame relay): $99
per end user PVC for 5 or fewer of them; for over five end user
PVC's, $20
each plus $500
set up charge. |
* Please call
us at 1-877-7SOFAST for any further information on these additional
services/fees.
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